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Free Shipping over $25

Orders and Shipping

Shipping

All orders are shipped Monday to Friday including received out of normal business hours. Normal business hours are, Monday to Friday, and orders received during these hours are processed for shipment within 24 hours. 

Metro deliveries will arrive within 1-2 business days from the date of shipment depending on which state you reside. Regional and international deliveries may take a long period of time due to COVID-19.

A confirmation email will be received to the email address you have nominated when your order has been placed. Please do not hesitate to contact our customer care staff on hello@avbeaute.com if you do not receive a confirmation.

If we experience a delay in processing your order for any reason such as, sale times, you will be notified by email.

 

Shipping within Australia

Australia Post is used for shipping within Australia. We will email you a tracking number when your goods are shipped. 

 

Shipping Prices 

Free shipping for orders over $60

Domestic within Australia Standard Shipping $9

 

All prices are shown in AUD. 

If you wish to exchange items they will be re-sent at the cost of AV Beautè, however return postage costs are not refundable and duties and taxes will have to be payed. AV Beautè do not refund prepaid tax and duties paid at the time of checkout. If you wish to get a tax or duty refund please contact your local customs office.

Changes to your order

Immediately contact us at hello@avbeaute.com if you require any changes to your order; including incorrect address details and/or items.
However, if your order has already been processed, AV Beautè accepts no responsibility for incorrect details entered. Please follow our returns process for changing incorrect items.
Please note that shipments that are rejected by the receiver will result in the customer incurring redirection fees. AV Beautè reserves the right to cancel any order after purchase.

 

Order details and payments

Order details are made available in order confirmation emails.Please check your order details before processing the order, additionally, when receiving the order confirmation email. Alternatively, email customercare@avbeaute.com for all order enquiries.
The following payment methods are accepted, credit card (Visa, Mastercard, American Express) & AfterPay.

 

Sale Policy 
AV Beautè does not offer sale price adjustments or any form of price matching.

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